Monday, November 26, 2012

Coupon/Promotion

Coupon vs. Promotion

Coupon targets in a subset of all customers.
1. 1st time coupon (attract first time customers)
2. 2nd time coupon (come again/building relationship with customers)
3. returning customer coupon
4. Item/category/amount coupon
5. shipping coupons


AOV:  average order value


multiple redemption/Stacking (coupon叠加)


How people take advantage of coupons
1. Multiple redemption / stacking

2. Posting/blogging
 decreasing the size of coupon table of database: by setting that the coupon could be used certain time rather than could be used just once.
3. New account creation: click through evaluation - store the email address.
Merchants don't like store credit card info.
algorithm to resolve this problem "house num + last name"


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